Administration

Virtual Customer Care

Remote
Work Type: Contract

We are looking to hire an exceptionally organised, methodical and experienced individual who thrives in a remote-working environment and enjoys multi-tasking. In order to be considered for this role, please complete all three requirements:


1. Fill out our mandatory Application Form here.
2. After completing Step 1, click "Apply Now" on this screen.
3. Submit your CV and key details at the bottom of the screen.

More about the role...


Location: Anywhere (Remote)
Working hours: Weekdays between 3pm - 11pm Pacific Time (UTC-7)
Number of hours required: Approximately 40 hours per month, or more - if mutually agreed
Job-type: Contract
Rate: Fixed rate per hour, dependent on experience

We are a dynamic, remote, and international company. Our clients and team are based all around the globe, and we pride ourselves on our integrity and service excellence. Our distinctive business model ensures a healthy company culture, and a commitment to providing our team flexibility and opportunities. 

If the requirements below align with your qualifications and experience, we look forward to hearing from you. 


Responsibilities may Include:

Answering and making calls

Scheduling and reminders

Lead conversion

Checking orders and delivery follow-ups

Administration and file management

Compiling reports

Writing and communications

Creating processes


Mandatory Requirements:

Excellent in English - written and spoken

Excellent telephone manner and communication skills

At least 3 years of corporate work experience

Experience working remotely

High School Diploma or equivalent

A quiet working environment which allows for professional telephone conversations

Microsoft Office proficiency

Consistent access to high-speed internet

Own reliable computer with up-to-date software

Contactable references

Be tech-savvy and able to adapt to new software quickly

Familiarity with cloud or online tools such as Asana and Google Workspace


Preferred Attributes:

Highly organized and methodical

Exceptional attention to detail

Self-motivated and proactive

Quick to learn and adaptable

Excellent time management skills

Professional and discrete

Able to work in a solo environment


Recruitment Process:
Meet qualifying criteria

Submission of form and updated CV

Only shortlisted applicants will be contacted
Submission of short introductory video
Virtual interview
Skills assessment
Reference check

Submit Your Application

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